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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Sauer

September 16, 2025

5  out of  5
rating by Richard Sauer
"Tremendous service and very knowledgeable! Sydney was first rate and solved my issue and followed up with me. We have been with Sarah's office for over 25 years!!!"
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dan s

September 9, 2025

5  out of  5
rating by dan s
"Sarah's staff always answer questions promptly and courteously - and they appreciate the customer's concerns."
We responded:
"Thanks Dan! We appreciate your business!"
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Le Jordan

September 2, 2025

5  out of  5
rating by Le Jordan
"Always a pleasure to work with Sarah and her team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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marc ginsberg

August 27, 2025

5  out of  5
rating by marc ginsberg
"We habe been with State Farm in Verona for almost 40 years. I wouldn't consider going elsewhere for our insurance needs."
We responded:
"Marc we love you and talking to you! come to the free community BBQ on October 1st at the office! We will serve you a free meal to thank you for your loyalty! "
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Brian Werner

August 26, 2025

5  out of  5
rating by Brian Werner
"Nathan made it easy to transfer my auto insurance from Illinois to Wisconsin and add renters insurance. One simple phone call and I was all set."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aaron Stroot

August 20, 2025

5  out of  5
rating by Aaron Stroot
"I have been with State Farm for the last 35 years and have been with the Sarah Drew team for as long as I can remember. Always do a great job and have been very prompt with there service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Heide

August 19, 2025

5  out of  5
rating by Maria Heide
"Jackie Rocco-Smith was very helpful in explaining aspects of two separate claims!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cindy Browning

August 19, 2025

5  out of  5
rating by Cindy Browning
"Nate and Jackie have been excellent in helping us with all of our coverage needs. We highly recommend them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Sundeep Ram

August 17, 2025

5  out of  5
rating by Sundeep Ram
"Highly recommend! Nathan Smith is very knowledgeable and quick to respond."
We responded:
"Thank you for your recommendation! We're glad to hear that Nathan was knowledgeable and quick to respond. We appreciate your feedback and are here to help whenever you need us!"
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Melvin Boone

August 12, 2025

4  out of  5
rating by Melvin Boone
"I had a very good experience talking with Nathan and setting up my insurance. He should get a raise!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nathan provided you with excellent service. We’ll be sure to pass along your compliments to him - If you need any further assistance, please don’t hesitate to reach out."
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cody koeller

August 11, 2025

5  out of  5
rating by cody koeller
"Wonderful customer service from this office!"
We responded:
"Thank you so much, Cody. We appreciate your business and your kind words!"
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David Hanke

August 9, 2025

5  out of  5
rating by David Hanke
"Sarah Drew, Doug Peterson and their teams have provided excellent service over the past three decades!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Darryl Sharon

August 7, 2025

5  out of  5
rating by Darryl Sharon
"Easy to work with and answer any questions promptly"
We responded:
"Thank you so much for your kind words! We're glad to hear that you found us easy to work with and that we could promptly answer your questions. We look forward to assisting you again in the future!"
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Angela Norman

August 7, 2025

5  out of  5
rating by Angela Norman
"We have had all policies ( home owners, vehicle, umbrella, special articles, motorcycle, boat ) with State Farm for over 30 years. Nathan and Sydney are always super efficient & helpful!! They get things done!"
We responded:
"Thank you for your incredible loyalty over the past 30 years! We're thrilled to hear that Nathan and Sydney have been consistently efficient and helpful in managing your policies. Your trust means a lot to us, and we're here to continue providing you with excellent service for years to come!"
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Lumei Huang

August 6, 2025

5  out of  5
rating by Lumei Huang
"I’m very impressed by how Nathan at State Farm at Verona helped me find the best auto and renter’s insurance in a timely manner, can’t be happier with it. I also enjoyed talking to Nathan. Highly recommend!"
We responded:
"Thank you so much for the kind review! We appreciate you taking the time to give us the feedback!!"
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Terence Schnapp

August 5, 2025

5  out of  5
rating by Terence Schnapp
"Nathan was very helpful fully explaining our options for coverage."
We responded:
"Thank you for your business for taking the time to comment on your experience!! We appreciate your kind words! "
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Eileen Schnapp

August 4, 2025

5  out of  5
rating by Eileen Schnapp
"I met with Nathan Smith to review our policies - both home and umbrella. He was a great help and I'm glad I set up the meeting to discuss things with him. I left better informed and was satisfied with the answers to the questions I had."
We responded:
"Thank you for taking the time to come in and review your policies and so happy to hear you had a positive experience! <3"
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Sheila Kuch

August 3, 2025

5  out of  5
rating by Sheila Kuch
"Sarah has assembled a great team willing to help when needed. Jackie is really a Rock Star! Nathan is really helpful and quickly finds a way to fulfill our requests."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team is making such a positive impact. We'll be sure to pass along your compliments to Jackie and Nathan—they'll be happy to know their efforts are appreciated. If you need any further assistance, please don't hesitate to reach out!"
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Lisa Baylis

July 28, 2025

5  out of  5
rating by Lisa Baylis
"Friendly, knowledgeable and prompt! Thanks for all your help, Nathan!"
We responded:
"Thank you so much for your kind words! We are so glad we could assist you. If you need anything else, feel free to reach out anytime!"
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Rattan Ghotra

July 14, 2025

3  out of  5
rating by Rattan Ghotra
"The owner and her staff members are fantastic. Nathan and Jackie are the best."
We responded:
"We appreciate your feedback and the opportunity to service your insurance needs with State Farm. We’re committed to improving, and your insights can help us do that. If there is anything specific we can work on, please contact our State Farm office!"
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Robin Holstead

June 25, 2025

5  out of  5
rating by Robin Holstead
"Sarah and her team are fantastic! Nathan & Sydney were very helpful. Thank you!"
We responded:
"Hi Robin, thank you for taking the time to give us a 5 star review!! We appreciate your business. "
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Jana Blair

May 29, 2025

5  out of  5
rating by Jana Blair
"I was nervous about looking into life insurance. Carlos explained things in a way that made sense to me, & I could not be happier!! I feel more secure, & I know that should I have any questions in the future I will have a valuable resource to turn to. Highly recommend!!"
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Fraulein Germany

January 21, 2025

1  out of  5
rating by Fraulein Germany
"State Farm has canceled insurance rather than pay claims, because it will effect their bottom line. Wrong ! mean ! evil ! I HATE THEIR COMMERICALS TOO. But hurting so many people is just wrong. Zero stars."
We responded:
"Dear Fraulein Germany Thank you for taking the time to share your thoughts. I did want to point out that our local office is in Verona, Wisconsin. I understand your concerns regarding State Farm's operations in California, and I appreciate the opportunity to clarify some important points. State Farm is committed to upholding our policyholders' interests and ensuring that claims are handled fairly. Firstly, it's important to note that State Farm has been a trusted presence in California since 1928. While some changes have occurred in California, less than 2%, were affected, and we continue to serve over 1 million homes in the state, including high-risk areas. Additionally, our commitment to our customers remains unwavering. We are proud to have over 2,000 licensed agents in California who provide excellent service and support every day. Customer Care Sites are currently operational and assisting customers. As of January 17th, we have received over 8,300 claims and we've already put well over $50 million dollars back into customers’ hands. Regarding our donation efforts State Farm is making a $2 million commitment to support relief efforts in the areas most impacted by the California wildfires. These funds will provide support for critical needs including shelter, food pantry supplies and other resources to help communities recover. Organizations receiving the funding include the American Red Cross, Feeding America, Los Angeles Fire Department Foundation and Hollywood Food Coalition. This recent article shares ways you can help support relief efforts in California. It's also worth mentioning that State Farm is not a publicly traded company, which allows us to prioritize the needs of our customers over the demands of shareholders. Our focus is on providing reliable coverage and support to our policyholders. I appreciate your feedback regarding our commercials, and I understand that marketing can evoke strong feelings. If there’s anything specific you’d like to discuss about your experience, please feel free to reach out. We value your input and are here to help. Sincerely, Sarah "
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Michael Budiash

January 16, 2025

5  out of  5
rating by Michael Budiash
"Friendly and helpful staff."
We responded:
"Well thank you Michael. We appreciate your kind words! "
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Patrick Shaughnessy

November 27, 2024

5  out of  5
rating by Patrick Shaughnessy
"Great customer service quick response times family atmosphere recommend them 100%"